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Post at CRC

Postal Services in Clinical Research Centre

The postal service of the University Hospital in Malmö (UMAS) is responsible for

internal and external post.

UMAS postal service, Entrance 26 C

Ulf Hansson, tel. 040-33 39 50, Ulf.Hansson@skane.se

Susanne Dalgaard, tel. 040- 33 12 66, Susanne.Dalgaard@skane.se

The CRC Service Department ( Vaktmästeriet) is responsible for the distribution of

post within the CRC (collection of outgoing post and delivery of incoming post).

Contact information:

CRC Service Department, Building 90, Entrance 72, level 09,

crcservice@med.lu.se

Anders Cronqvist, tel. 39 10 05, Anders.Cronqvist@med.lu.se

Lars Jansson, tel. 39 10 18, Lars.Jansson@med.lu.se

Internal post

Internal post is distributed between all Lund University departments and units in

Lund, Malmö and Helsingborg, as well as the health care units in Skåne and Malmö.

Internal post can also be sent to local authority offices in Malmö via the mail stop at

UMAS.

Internal post should be sent in brown internal post envelopes. Internal post sent in

normal envelopes must be clearly marked “INTERNAL POST”( INTERNPOST).

Packages must be well wrapped.

External post

All post leaving UMAS is franked. Outgoing post from the University’s departments is

franked by the UMAS postal service.

All post is sent first class ( A-post), which means that it should be received the next day.

The UMAS postal service has no requirements on the kind of envelopes used for

external post. However, it is recommended that printed envelopes with the Lund

University seal and the department’s name and address be used for external university

post.

Registered letters and insured items

Registered letters and valuable items can be sent in the following ways:

Registered letters: the recipient has to sign for the letter. Mark the envelop

Rekommenderat.

Insured items: the contents are insured up to a certain value. The envelop is to be

marked Assurerat, and the insurance value given (e.g. 50,000 SEK).

Express delivery: the recipient will receive the letter by special delivery by 9 a.m. on

weekdays and by 12 noon on Saturdays (with the exception of certain geographical

locations). Mark the envelop Expressbrev. Express deliveries intended for delivery on

Saturdays must also be marked Lördagsutdelning.

Post boxes in the mail-rooms

Each mail-room has 3 mail boxes/pigeon holes: white, blue and black.

The white boxes are for outgoing post within the CRC.

The blue boxes are for all other outgoing post, both internal and external.

The black boxes are for incoming post.

Deliveries

Mornings

The UMAS postal service delivers incoming post to the CRC at 9 a.m.

Incoming post is distributed and outgoing post collected between 9 and 9.45 a.m.

Outgoing post must be deposited in the appropriate post box before 9 a.m.

Afternoons

The UMAS postal service delivers incoming post at 1.10 p.m.

Incoming post is distributed and outgoing post collected between 2 and 2.30 p.m.

Outgoing post must be deposited in the appropriate post box before 2 p.m.

Last-minute post boxesAt the CRC

There is a white last-minute post box outside the CRC service department, building

90, entrance 72, level 09.This is emptied at 3 p.m.

At UMAS

There is a last-minute post box at the Department of Surgery, entrance 42, on the

right, just inside the door. This post box is emptied at 4 p.m.

Post Office post boxes

The nearest public post boxes are beside Pressbyrån at entrance 75, entrance 42 and the

Department of Orthopaedics. These are emptied at 6 p.m. on weekdays and 2 p.m. on

weekends and public holidays.

A last-minute Post Office post box is located at 55 Borrgatan in Malmö. This is

emptied at 10 p.m. on weekdays and 8 p.m. on weekends and public holidays.

(Note: you need stamps on letters posted in these letter boxes)

Distribution of post on working days between a holiday and the weekend

( klämdag )

Incoming biological samples are delivered directly to the recipient by the UMAS

postal service. Other post is distributed by the CRC service department on the next

working day.

Cooled and frozen deliveries

Cooled and frozen items are delivered to the reception at the CRC. The recipient is

informed by telephone and then collects the item at reception. If the recipient cannot

be contacted, the package will be stored in the cold-storage room on level 10, and the

recipient will be informed by e-mail.

If the name of the recipient, the address or contact person is unclear and the recipient

cannot be identified, the package will be stored in the cold-storage room on level 10.

In such cases, the CRC service department can not take any responsibility for the

package.

Parcels

Incoming parcels

Incoming parcels delivered by couriers are delivered directly to the recipient. Parcels

delivered by the UMAS postal service are delivered to the CRC reception once a day,

at about 1 p.m. Parcels can be collected from reception after 1 p.m.

Outgoing parcels

Parcels to be sent via the post office are to be left in reception. The sender must

contact the UMAS postal service who will come and collect the parcel from reception.

Parcels to be sent via couriers are also to be left in reception. The sender must contact

the courier who will come and collect the parcel from reception.

Lund University has an agreement with the post office regarding parcel service,

including collection, documentation and franking.

The UMAS postal service has an agreement with the following postal/courier services:

Posten AB (The Swedish Post Office)

UPS: http://www.ups.com/content/se/en/index.jsx

DHL: http://www.dhl.se/publish/se/en.high.html

Complaints/Missing items of post

Contact the UMAS postal service regarding external post.

Contact the CRC service department regarding internal post.

Correct address

In order for the postal system to function efficiently, it is important to use the correct

address.

External deliveries & post

Address for deliveries

Lund University

Name of recipient/purchaser

Building …. Level ……

CRC, Entrance 72, UMAS

205 02 Malmö

Address for letters, parcels and invoices

Lund University

Department/Unit Research

group/Division

Building …. Level ……

CRC, Entrance 72, UMAS

205 02 Malmö

External deliveries – large deliveries (pallets)

Address for deliveries

Lund University

Name of recipient/purchaser

Building …. Level ……

CRC, Entrance 85, UMAS

205 02 Malmö

Address for letters, parcels and invoices

Lund University

Department/Unit Research

group/Division

Building …. Level ……

CRC, Entrance 72, UMAS

205 02 Malmö

Internal postInternal post address

Department/Unit Research group/Division

Name of recipient

Building …. Level ……

HS 33

CRC, Entrance 72

Updating of the University catalogue – LUCAT

In order for the distribution of post to function satisfactorily, it is important that the

Lund University Personnel Catalogue, LUCAT, be continuously updated. Questions

concerning LUCAT should be taken up with the person assigned to update LUCAT

at each department or division.

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